Contact
Contact CaratAI
Have a question about Jewelry Identifier — CaratAI, this website or its free tools? Send us an email.
What you can write to us about
- Questions about photo identification, follow-up answers or your collection
- A problem with the app or a result you want to report
- Feedback on the website, the free tools or the blog guides
- Privacy or data deletion requests
Helpful details to include
If you are reporting a problem, mention your device, whether you use iPhone or Android, and what kind of piece you photographed. A screenshot can help. We cannot appraise or authenticate jewelry by email.